Both CBP Trusted Traveler Apps Shut on September 15

U.S. Customs and Border Protection will shut the Global Entry mobile app and the Trusted Traveler Programs app on September 15. One new Trusted Traveler mobile app takes their place, and CBP says existing logins, profiles, and memberships move over. You do not reapply.

The cutoff lands as six large U.S. airports already verify many Global Entry members with walk-through cameras, so the phone is no longer the only way past a kiosk.

Two Apps Die on September 15

CBP’s own instructions are wider than a Global Entry icon swap. The new Trusted Traveler mobile app replaces both existing mobile apps on Tuesday, September 15, 2026. The Global Entry mobile app and the Trusted Traveler Programs mobile app both stop working that day.

Membership is not being replaced. CBP repeats that line in bold type: Global Entry, NEXUS, SENTRI, and FAST stay active. Only the software on your phone is changing. Sign in with the credentials you already use. Profile and membership data transfer. Eligibility rules are not changing because of the new app.

That two-app kill is the part most short write-ups skip. The arrival tool that lets members skip a blue kiosk is going away. So is the membership tool that already handles applications, renewals, document updates, and remote interviews. CBP is putting both jobs in one store listing, with one login, on the same morning.

THE TWO APPS CBP IS RETIRING

Available services still depend on which program you hold, whether you are approved, and whether your airport or border crossing supports the mobile step. CBP says that in the same breath as the merge.

What the New Trusted Traveler App Will Carry

At launch the new app supports Global Entry, NEXUS, SENTRI, and FAST. Arrival processing that lives in the Global Entry mobile app is supposed to carry over, including the selfie-and-receipt flow at participating airports. Membership chores that live in the Trusted Traveler Programs app are supposed to carry over too.

You still cannot finish a new application inside the phone. The app will link out to the Trusted Traveler Programs website, where you compare programs and file. CBP is merging the front door, not moving the background check onto a screen.

The arrival app was the mass-market product. CBP marked its second birthday on September 19, 2025, two years after a September 19, 2023 launch, and said it had been downloaded nearly 3 million times and used by over 1.6 million passengers. By then it had reached 80 airports, including every U.S. airport with Global Entry kiosks and several preclearance sites.

GLOBAL ENTRY BY THE NUMBERS

• Membership: CBP’s Seamless Border Entry page put Global Entry at nearly 13 million members in January 2026.
• NEXUS: The same page put NEXUS at more than 2.2 million members.
• Arrival app: Nearly 3 million downloads and over 1.6 million users as of September 19, 2025.
• Fee: Adults pay $120 for five years; minors under 18 enroll at no cost with a parent or guardian.

Matthew Davies, CBP’s executive director of Admissibility and Passenger Programs, treated the arrival app as a finished success on that anniversary. The agency is now folding that success into a broader login.

The Global Entry Mobile App demonstrates CBP’s commitment to innovation and the traveler experience. In just two years, millions of trusted travelers have embraced this technology, which enhances efficiency while maintaining the highest standards of security.

Matthew Davies, Executive Director of Admissibility and Passenger Programs, CBP newsroom

The Selfie Receipt Still Has to Happen in the Terminal

If you use the phone to skip a kiosk, the steps do not become a living-room chore. You pick your arrival airport, take a photo, and submit it while you are physically in the arrival terminal. CBP compares that selfie with a secure gallery. A receipt comes back on the phone. You show that receipt to a Global Entry officer and keep your passport ready.

Fail the location check, or fail to get a receipt, and CBP still sends you to an existing Global Entry portal. The kiosk is the backup, not a relic CBP has unplugged. Group travel is built in: one member can attach up to 11 extra photos, and every extra person has to be a Global Entry member too.

Later versions added a declarations step, a PIN lock, French, Spanish, and Japanese, and a wallet tab that can hold a digital Trusted Traveler card after a live photo. CBP says current capabilities move to the new app, so those extras are in the transfer unless a given airport or program blocks them.

Apple’s listing already warns people inside the old product. Version 2.2.1 added a message regarding upcoming app transition, and 2.2.2 updated that wording. The phone in your pocket is telling you the icon is on a timer.

Download Day Is Also Shutoff Day

CBP’s timeline is tight. Keep using the old apps until the new one is available. Beginning September 15, download Trusted Traveler from the Apple App Store or Google Play, sign in, and confirm that your profile looks right. Both old apps stop the same day the new one is supposed to appear.

That is a same-day cutover, not a week of overlap. CBP’s FAQ still carries draft language on deletion: do not remove an old app until the new one is available and you have signed in. If a name, passport, or membership number is missing, try the same login first, then the CBP Help Center. Publisher on the official listing is U.S. Customs and Border Protection. The old TTP app’s support address is ttpmobilesupport@cbp.dhs.gov.

CBP’s public account did not treat the arrival app as doomed through the summer. On August 10 it was still telling students and other travelers that the Global Entry mobile app can speed a return to the United States.

Traveling simplified.

Whether you are studying abroad or need a break from studying this school year, the CBP Global Entry mobile app can expedite processing times when returning to the U.S. from abroad.

For more information on the program please visit https://t.co/wPY5kD6JDh pic.twitter.com/67hNP9Xw50

— CBP (@CBP) August 10, 2026

The official replacement page was last modified September 1, 14 days before the kill date. Almost three years of the arrival app, 1,092 days from launch to shutoff, now sit behind one store icon.

THE PATH TO ONE APP

1. September 19, 2023: CBP launches the Global Entry mobile app.
2. September 19, 2025: CBP says the app is at 80 airports, with nearly 3 million downloads and over 1.6 million users.
3. January 13, 2026: CBP adds push alerts to the Trusted Traveler Programs app and, on its Seamless Border Entry page, cites nearly 13 million Global Entry members.
4. August 10, 2026: CBP’s account is still promoting the Global Entry mobile app.
5. September 1, 2026: CBP’s Trusted Traveler App instructions go up, with a September 15 shutoff for both old apps.
6. September 15, 2026: Both old apps stop. The new app is supposed to be in the stores that day.

WHAT TO DO BEFORE THE CUTOVER

• Keep the old apps: Leave them installed until you have opened the new one and signed in.
• Use official stores: Download from the Apple App Store or Google Play using CBP’s links, and match the name, icon, and publisher before you type a password.
• Same login: Use the credentials tied to your Trusted Traveler Programs account, often through Login.gov.
• Do not reapply: Membership stays active on its current expiration date; the phone change is not a new $120 filing.
• Check the profile: Confirm name, documents, and PASS ID, which airlines treat as your Known Traveler Number.

Adults still pay $120 for a five-year membership when they apply or renew on the TTP site. That fee rose from $100 on October 1, 2024, when CBP also set SENTRI adults at $120. A replacement card is $25. About 80% of applications are cleared to schedule an interview within two weeks, CBP says, though people with no criminal history often wait 4 to 6 months for full membership, and interview slots can stretch longer.

Blue Kiosks Stay, Walk-Through Cameras Do Not Need the Phone

If your habit is to walk to a blue kiosk, CBP is not unplugging that machine on September 15. The phone was always an extra lane. The newer extra lane does not need a phone at all.

CBP has been testing camera capture that photographs Global Entry members as they walk through a designated zone, then sends them to an officer. A CBP spokesperson said the setup “allows travelers to walk through a designated capture zone without stopping at a device, and then briefly speak with a CBP officer before proceeding.” Those tests are live at Boston Logan (BOS), Dallas Fort Worth (DFW), New York Kennedy (JFK), Philadelphia (PHL), San Francisco (SFO), and Seattle-Tacoma (SEA).

San Francisco International Airport said its trial began in April and was set to run through the end of September. Officers still make the admission call. The camera is doing the kiosk’s photo job while you keep moving.

A second, named product already goes further at seven airports. Seamless Border Entry, on CBP’s own page, pairs Trusted Traveler enrollment with “On the Move” cameras so Global Entry members can pass with little officer contact, at the officer’s discretion. CBP lists Los Angeles (LAX), Miami (MIA), Washington Dulles (IAD), Chicago O’Hare (ORD), Newark (EWR), Houston Intercontinental (IAH), and Toronto Pearson (YYZ).

HOW GLOBAL ENTRY CLEARANCE WORKS NOW

Face capture is already bigger than Global Entry. CBP’s Enhanced Passenger Processing, a contactless camera flow for U.S. citizens, is listed at 33 airports and 9 seaports, including 8 international sites. The live photo is checked against government images already on file, and those airport face scans still rest on passport photos for the match.

Diane Sabatino, executive assistant commissioner of CBP’s Office of Field Operations, has described the Global Entry end state in plain terms. The phone merge sits inside that plan, not beside it.

In a few years, people with Global Entry are going to be walking through at all of our airports, unless a CBP officer wants to speak to that traveler. They’re moving through without really any engagement that they perceive.

Diane Sabatino, Executive Assistant Commissioner, CBP Office of Field Operations

NEXUS, SENTRI and FAST Share the Same Login

The new app is a CBP identity wallet, not a Global Entry souvenir. NEXUS members who already use the membership app for Canadian and U.S. land lanes lose that app on September 15 too. SENTRI members on the southern border lose it. FAST drivers lose it. They download the same new listing and sign in with the same account.

CBP unified a lot of this on the back end years ago. The programs share an application path. NEXUS members and certain SENTRI members can use Global Entry equipment at airports. Most Global Entry members can use NEXUS and SENTRI lanes at land borders. Adult fees now match at $120. Fingerprints are required at age 14 and up. TSA PreCheck rides along with most Global Entry, NEXUS, and SENTRI memberships; holding PreCheck alone does not cut the CBP fee.

The membership app was already doing work the arrival app never touched: push notices on filings, alerts for up to five enrollment centers, remote renewal interviews over government Zoom, extra passports, even vehicle records. People who only open a phone after an international landing never saw that half of CBP’s stack. On September 15 they share an icon with it, whether they wanted the extra menus or not.

Mobile Passport Control Is a Different App

Do not delete Mobile Passport Control. That free CBP app is not part of this shutoff. It is the lane for travelers who are not in a Trusted Traveler Program, or who are still waiting on one. CBP’s own comparison is blunt: MPC costs nothing and needs no background check, but you still speak with an officer and you still take a confirmation photo. Global Entry costs $120, needs fingerprints and an interview, and does not always require that extra talk.

As of September 2, CBP listed MPC at 63 sites, including 37 U.S. international airports, 15 preclearance locations, 4 land border ports, 4 seaports, and 3 departure locations. You can file from the plane, up to four hours before landing. That tool stays in the store when Global Entry Mobile and Trusted Traveler Programs go dark.

CBP also still runs CBP Home, CBP Link, Border Wait Times, and others. The September 15 merge collapses two trusted-traveler apps. It does not collapse the rest of the agency’s phone shelf.

If you land on September 16 without the new app, the blue kiosk is still there, and so is the officer. CBP’s draft advice is the practical one: keep the old icons until the new one accepts your login, then make sure your name and PASS ID actually arrived with you.